Returns & Exchanges
At Treehouse Toy Co., we want you to love every piece you purchase; if you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn apparel. Please ensure all original tags are attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in the original shipping mailer and include the printed packing slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
